Sancharya
AI Voice Workforce
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Healthcare and Fitness

AI voice agents for diagnostic laboratories & pathology.

Automate home blood collection bookings and deliver instant test report readiness alerts via voice and WhatsApp.

Build Diagnostic Labs Voice Employee
Operational Workflows

Engineered for Diagnostic Labs Conversational Outcomes

Purpose-built calling playbooks designed for Indian customer qualification and conversion.

01

Home Collection Slotting

Efficiently cluster phlebotomist morning routes by geographic locality.

Impact: +30% daily collections per tech
02

Fasting & Prep Verification

Prevent sample rejection by reminding fasting prerequisites.

Impact: -50% repeat blood draws
03

Report Ready Alerts

Automated call notifying patient that digital PDF report is ready to view.

Impact: Instant customer delight
Execution Architecture

How the Diagnostic Labs AI Agent Operates

Step 01

Inquiry or Prescription

Customer uploads prescription on lab website or mobile app.

Step 02

Booking Confirmation

AI calls to confirm home collection time (e.g. 7:00 AM) and fasting instructions.

Step 03

Phlebotomist Dispatch

Technician assigned; tracking link and prep instructions sent to WhatsApp.

Spoken Dialogue Sample

Natural Spoken Telephony Flow

Illustrative example of turn-taking, empathetic qualification, and prompt handoff.

Preview Diagnostic Labs Voice SampleStudio Verified

Sub-800ms conversational turn-taking • Real audio sample

00:00 / 00:28
Click any turn to jump audioReady to play
Sancharya AI Employee
00:00
“Hello Mr. Reddy, this is Sneha from Metropolis Diagnostics. You requested a Full Body Health Checkup home visit. Would 7:30 AM tomorrow suit you?”
Prospect / Customer
00:12
“Yes, 7:30 AM is good. Do I need to fast?”
Sancharya AI Employee
00:16
“Yes, please maintain 10 to 12 hours of overnight fasting. You may drink plain water. I've confirmed phlebotomist Arun for your slot.”
In-Call WhatsApp Collateral
Meta Cloud API (0s SLA)
Instant Follow-Up Dispatch (Triggered at 00:20 of Call)

“Hi! As promised on our call with Sancharya AI, here is the official Diagnostic Labs catalog, pricing overview, and appointment confirmation link.”

Verified 92% WhatsApp open rate within 5 minutes
BANT Criteria

Structured Qualification Questions

Pre-configured discovery questions customized for Diagnostic Labs.

1
Which health package or test panel did your doctor prescribe?
2
Would you like our phlebotomist to collect your blood sample at home tomorrow morning?
3
What is your complete delivery address and preferred 30-minute time slot?
Recommended 60db Voice & Dialects:
HindiEnglishTeluguTamilMarathi
Instant Template Pre-Fill

Deploy this Diagnostic Labs AI Agent

Opens the Sancharya builder with the Diagnostic Labs prompt instructions, qualification questions, and objection rules ready to customize.

Load Diagnostic Labs Template
Clarity & Compliance

Frequently Asked Questions: Diagnostic Labs

Yes, it can query your logistics database in real time during the call.

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