Your AI employees
Actions & integrations
What the employee can do during and after a call — beyond just talking.
Last updated: 26 July 2026
During-call actions
While on a live call, your employee can do more than talk. It can:
- Send a WhatsApp message — Share a brochure PDF, a location pin, or a booking link mid-call while still talking.
- Transfer to a human — If the caller asks for a manager or the conversation goes beyond the script, the employee can warm-transfer to a real number you've designated.
- Book an appointment — Pull up available slots from your calendar integration and confirm a time with the caller on the spot.
Integrations
Sancharya connects to your existing tools so your data flows where it needs to:
- Webhooks — Send call results, captured variables, and lead data to any URL you specify. Works with Zapier, Pabbly Connect, Make, and custom backends.
- Google Calendar — Automatically create events for booked appointments with the caller's details.
- CRM sync — Push qualified leads and call summaries to your CRM pipeline.
- WhatsApp Business — Send follow-up messages and documents during or after calls.
Integrations are configured per-employee. Each employee can have its own webhook URL, calendar, and WhatsApp number.