Calls & reporting

All Conversations

A unified view of every interaction across all employees and channels.

Last updated: 26 July 2026

The conversations view

While the call log shows individual calls and the leads page groups by person, the Conversations view gives you a threaded view — every interaction with a single lead, across multiple calls and channels, shown as one conversation thread. This is where you go when you want to see the full journey of a lead: the first call, the follow-up, the WhatsApp message, the appointment booking, and the final conversion — all in one place.