Calling channels
Automated WhatsApp Cadence
Turn every voice conversation into booked appointments with automated 5-step WhatsApp messaging.
Last updated: 19 October 2026
How Automated Cadence Works
Phone calls alone rarely close deals on the spot. Sancharya automatically triggers a multi-touch WhatsApp cadence the moment a voice call concludes, based on the customer's conversation outcome.
The 5-Step Automated Cadence
Depending on whether the customer booked an appointment, requested more details, or asked for a callback, Sancharya dispatches tailored messages:
- Step 1 (Immediate): Digital brochure, property floor plan, or pricing sheet sent within 10 seconds of call termination.
- Step 2 (+30 Minutes): Calendar confirmation link with Google Calendar / Outlook RSVP.
- Step 3 (+4 Hours): Helpful FAQ answers addressing specific objections raised during the call.
- Step 4 (+24 Hours): Soft check-in with your sales representative's direct WhatsApp card.
- Step 5 (+48 Hours): Final reservation reminder or demo link before lead archiving.
You can customize message templates and timing triggers directly from the WhatsApp Follow-up settings in your cockpit.
Meta WhatsApp & TRAI Compliance
All messages are sent via verified WhatsApp Cloud API numbers with full opt-out keywords (STOP/UNSUBSCRIBE) supported automatically. Messages are scheduled only within compliant daytime hours.